what u.p.s. really thinks about its customers

Courtesy of the Consumerist:

A UPS driver entered a Sikh man’s name as TERRORIST on its online package-tracking database. The man’s family discovered the epithet when they searched for a package UPS failed to deliver.

The article says the “TERRORIST” has since been changed to the man’s last name, but UPS still has quite a bit of explaining to do.

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One response to “what u.p.s. really thinks about its customers

  1. I didn’t think UPS could do that.

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